Frequently Asked Questions

Q. Who is MiniScience.com? (Get W-9)
A. MiniScience is a New Jersey Corporation mainly in the business of educational and science supplies. MiniScience.com is one of the websites maintained by MiniScience Inc.  Other websites and online stores maintained by MiniScience include www.SchoolOrders.com, www.CanadaScientific.com, www.ChemicalStore.com, www.ScienceKitStore.com, www.ScienceProjectStore.com.

Q. Does MiniScience.com produce or sell other science kits or materials than are not listed in this website?
A. There are more products that are now being sold locally and will soon be available in our web-site.

Q. How can we pay for our orders?
A. You can pay online by credit card or you may enter your order online, but pay by mail or Fax. You may send cash, certified check, money order or your credit card information for charges. Orders submitted through the Internet will receive three payment options.

Q. How long does it take for orders to be shipped.
A. We ask you to place your orders as early as possible and give enough time for possible delivery errors by carrier. We ship all orders in the same or the next business day. If you select UPS ground, it usually takes up to 6 business days for the package to arrive. An adult must be available to sign for the package. We also offer UPS 3 day select and UPS 2nd day air. In counting the number of days, skip the day that you place your order, as well as weekends and holidays. No delivery on Saturdays, Sundays and holidays.

Q. What is your return/ refund policy?
A. We refund full amount of purchase price for all unopened packages that are returned to us within 7 days. There will be no refund on shipping/ handling or special service charges. We must receive your returns in original packaging and in new and resalable condition. Partial credit will be offered to opened packages. 
Please ship your returns to:

MiniScience.com Return
1059 Main Avenue,
Clifton, NJ 07011

Q. How can we know if our order is shipped or not?
A. Immediately after preparing your package for shipping, we email you the tracking number for your package. You can also visit the ordering website and click on Order Status. If you did not receive any email from MiniScience to update you about your order status within 7 business days, you may send an e-mail to orders@MiniScience.com or call us at 973-777-3113. 

Q. How can I get a W-9 form or Taxpayer Identification Certificate?
A. Try this link www.MiniScience.com/W-9.pdf or send an email to Orders@MiniScience.com.


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