Terms & Conditions

By using this website, which belongs to MiniScience Inc., or any of MiniScience's products or services, you (the "Customer") agree to be bound by the following terms and conditions. These terms and conditions apply to all websites fulfilled by MiniScience Inc., including but not limited to: "store.miniscience.com, schoolorders.com, nutchem.com, sciencematerial.com, toys2000.com, waxandrosin.com, graphite-powder.com, soapsanddetergents.com, sodiumsilicatepowder.com, sciencestore.net" These terms and conditions, together with any purchase order or online order executed by MiniScience and the Customer, comprise the entire agreement ("Agreement") between MiniScience and the Customer.

  1. Acceptance - ALL SALES ARE SUBJECT TO AND EXPRESSLY CONDITIONED UPON THE TERMS AND CONDITIONS CONTAINED HEREIN, AND UPON CUSTOMER'S ASSENT THERETO. NO VARIATION OF THESE TERMS AND CONDITIONS WILL BE BINDING UPON MiniScience UNLESS AGREED TO IN WRITING AND SIGNED BY AN OFFICER OR OTHER AUTHORIZED REPRESENTATIVE OF MiniScience.

  2. Product Representation/Specifications - Every effort is made to ensure accuracy in our product images, descriptions, and pricing prior to publication. However, due to occasional changes made by vendors after the date of publishing, the physical appearance of items may change or vary in color from what is shown in our catalog or website. We assure the items you receive will satisfy all product specifications and requirements. If a typographical error in pricing should occur, we are not obligated to honor the misprinted price. Please check our website for the most recent updates to product images, descriptions, and pricing. Product specifications are subject to change without prior notice.

  3. Delivery - Delivery of all orders will be FCA (INCOTERMS 2000). The seller fulfills his obligation to deliver when he has handed over the goods into the charge of the carrier. Shipping and handling fees, special packaging materials (e.g., blue ice), carrier surcharges, and hazardous material fees imposed by government regulation will be added to the invoice.

  4. Damaged Shipments - Please inspect your MiniScience shipment upon receipt. If any external damage is noticed, accept the shipment only after the driver has noted the damage on both his and your copies of the delivery receipt and you have requested an inspection by the carrier. Keep all containers and packing material for inspection. If, upon opening a shipment, you find a shortage or damage, you must request inspection by the carrier within fifteen (15) days of delivery or you will relinquish your right to make a claim. MiniScience reserves the right to repair a damaged product, where applicable, before replacement or credit is determined.

  5. Payment Terms - All online orders must be prepaid. For buyers with an open account, individual invoices, net thirty (30) days from date of invoice; summary invoices, if any, will be due as agreed.

  6. Sales Tax - Sales taxes where applicable (local, state, or federal) will be added to the invoice price. If you are exempt from sales tax, please provide proper documentation before placing your order. If you have been charged sales tax, you can still provide tax-exempt documentation and we will refund the tax amount.

  7. Order Cancellation Policy - All online orders, faxed orders, or mailed orders may be canceled before they are shipped. The order cancellation fee is $3.00 plus 5% of the total invoice. The cancellation fee for custom orders and/or special orders (where we manufacture or import a product based on your order) is 30% of the total invoice.

  8. Product Return Policy (See part 9 for warranty returns)

    (a) Single unit of any product up to $99 may be returned unopened/unused within 7 days (of the delivery date) for a full refund of the purchase price. Simply use your online order number/invoice number as the return authorization and use a trackable - insured mail service for the return.

    (b) If it becomes necessary to return multiple quantities of any product or your total return is more than $99, please contact Customer Service to obtain a Return Materials Authorization (RMA) number. Requests to return products must be made within 30 days of receipt of the material and returns to MiniScience must be received within 30 days of RMA authorization.

    (c) All returns must be authorized by MiniScience. In order to ensure proper credit, each product return must include the following information:

    • Customer Name and Address
    • Purchase Order Number (for customers with an open account)
    • MiniScience Order Number or Invoice Number
    • Date of Invoice
    • Product Code of Returned Item(s)
    • MiniScience Return Authorization Number
    • Reason for Return

    (d) Products not authorized for return include:

    • Products not in completely resalable condition (including all packaging)
    • Refrigerated products or other perishables
    • Products purchased on a Special Order Basis
    • Products not purchased from MiniScience
    • Products with an expired shelf life or an expiration date too short for resale
    • Discontinued products (noted as discontinued in the website)

    (e) Each return shipment of hazardous materials must be packed and labeled in accordance with DOT regulations applying to the transportation of hazardous materials. Shipping documents must also meet DOT regulations. When necessary, the Customer shall include with each return shipment of equipment a certification from an officer of the company that the product is not contaminated. The product should be shipped to the indicated service center and the transportation charges prepaid. To ensure prompt handling, the return authorization number should be placed on the outside of the package.

    (f) All returns are subject to charges or fees according to the schedule below:

    • Bank fees equal to the 5% of the total invoice.
    • Inspection/testing fee of $60/hour will be charged for every package that is opened by the customer.
    • Restocking Fees of 30% will be charged if the product is returned later than 7 days after the delivery date.
    • Disposal fee will be charged for any part of the product that is deemed unusable, contaminated, or not in resalable condition.
    • Shipping/handling and packaging fees are not refundable.

  9. Product and Service Warranties and Limitation of Liability

    (a) MiniScience warrants to the original Customer only, that all products provided to the Customer pursuant to this agreement will meet the manufacturer's specifications.

    (b) MiniScience HEREBY DISCLAIMS ALL OTHER WARRANTIES OR GUARANTEES.

    (c) The liability of MiniScience does not extend to products abused, altered, or misused.

    (d) MiniScience's sole liability shall be to repair, replace, or credit the product.

    (e) Customers are responsible for transportation charges when sending a product for warranty service.

    (f) IN NO EVENT SHALL MiniScience HAVE ANY OBLIGATION OR LIABILITY FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES.

  10. Indemnification - Customer shall defend, indemnify, and hold MiniScience harmless from claims arising from misuse of the Product.

  11. Proprietary Information - Each party shall maintain confidentiality of proprietary information.

Questions? Contact Our Customer Service Team!

MiniScience Inc.

1059 Main Avenue, Clifton, NJ 07011, USA

Phone: (973) 777-3113

Email: info@MiniScience.com